Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective

Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective

Michael A. Brown Sr. (Right Fit Communications LLC, USA)
Release Date: October, 2021|Copyright: © 2022 |Pages: 263
DOI: 10.4018/978-1-7998-8950-2
ISBN13: 9781799889502|ISBN10: 1799889505|EISBN13: 9781799889526|ISBN13 Softcover: 9781799889519
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Description & Coverage
Description:

While the concept of teleworking has existed for many years, the COVID-19 pandemic drastically altered the operations of businesses and industries around the world. Through these shifts, there have been many challenges of adapting employees, business operations, productivity levels, technology, and more to meet this increased demand in teleworking. Through these challenges, not only were businesses forced to adapt, but a new wave of telework and its approach have been fostered.

Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective focuses on evaluating the response to the pandemic and how to continually improve teleworking and organizations in their utilization of remote work. This book provides multifaceted perspectives focused on all parties involved in these issues, from employees to CEOs. Covering topics such as employee risk, telework resistance, and performance, this book is an essential resource for managers, CEOs, business leaders, students of higher education, professors, researchers, and academicians.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Accountability
  • Dynamic Change
  • Emotional Intelligence (EI)
  • Employee Engagement
  • Employee Risk
  • Leader and Manager Roles
  • Leader Resistance
  • Leader-Member Exchange (LMX) Theory
  • Motivation Processes
  • Performance and Productivity
  • Telework Resistance
  • Teleworking
  • Work-Life Balance
Reviews and Testimonials

Every level of management should consider the many informative points in this book, with regards to teleworking, and how to manage and supervise people remotely. I believe this book will help enable senior level leadership to better manage their people through the lens of productivity and work/life/balance practices vice the traditional “just show up to work” for 8 hours mentality, that usually produce less productivity. I also believe this book will shift a culture . . . which is needed in the government sector. Highly recommend.

– Lee Bluitt, MBA
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Editor Biographies
Michael A. Brown earned his PhD in Public Administration and Urban Policy, International Business, from Old Dominion University (ODU) in 2011. He is teaching social media and communication online for Florida International University (FIU). He previously taught at ODU and the University of Maryland University College (UMUC). He created three courses for FIU, and all have been recognized by Quality Matters (QM). QM is a nationally recognized faculty peer review organization for online and hybrid course design, signaling the best offerings in education. He is currently the deputy director of Public Affairs for a joint military organization at Fort Eustis in Newport News, Va. This PR professional has more than 40 years of military and civilian experience combined, and is an Air Force retiree who served 24 years in uniform.
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